Uber failures led to 2014 hack exposing 100k drivers' details — FTC

Spencer Platt  Getty

That November, Uber issued a public statement pledging it had a "strict policy prohibiting all employees at every level from accessing a rider or driver's data", the FTC recounted in its complaint. Uber also failed to incorporate an encryption security for personal user information. In January, Uber agreed to pay $20 million to the FTC to settle separate claims that it misled drivers about both potential earnings and the cost of leasing cars from the company. A former forensic investigator at the company alleged employees were using the app's "God view" tool to snoop on the ride histories of ex-lovers, acquaintances, and high-profile celebrities and politicians. But the system was active for less than a year, and for nine months after it was discontinued, employees once again had unfettered access to data. "It is further ordered that, in connection with its compliance with the Provision of this Order titled Mandated Privacy Program, Respondent must obtain initial and biennial assessments", the FTC document said in addition to ordering privacy assessments by a third party. However, according to the FTC, Uber stopped using that system within a year.

The FTC also investigated a massive data breach in May 2014 in which more than 100,000 names and license numbers of Uber drivers were stolen.

"We have significantly strengthened our privacy and data security practices since then and will continue to invest heavily in these programmes", an Uber representative said.

"This settlement provides an opportunity to work with the FTC to further verify that our programs protect user privacy and personal information", he said.

Uber agreed to institute a comprehensive privacy policy and undergo privacy audits to settle the allegations.

"We are pleased to bring the FTC's investigation to a close", a spokesperson for Uber said. It's another in a long string of missteps for the San Francisco-based company, which faces a separate federal investigation for allegedly using a phony app to block city inspectors from monitoring its service.

Under the new agreement with the FTC, Uber has to do some very simple things: stop "misrepresenting how it monitors internal access to consumers' personal information" and "misrepresenting how it protects and secures that data".

As part of its settlement, Uber is barred from misrepresenting how it monitors its riders' and drivers' data, as well as the ways it secures that information.

Melissa Krasnow, privacy partner at VLP Law Group LLP in Minneapolis, told Bloomberg BNA Aug. 15 that the FTC's "enforcement action makes clear that geolocation information is sensitive information for which reasonable security must be provided".

"Our order requires a culture of privacy sensitivity for Uber", Ohlhausen said on a call with reporters.

Related News:



Most liked

Serena Williams: 'If anything, this pregnancy has given me a new power'
I told Alexis it has to be a girl because there I was playing in 100-degree weather, and that baby never gave me any trouble. Well now, in a tell-all interview to Vogue , Serena has finally opened up about the entire episode and it is a must read.

No progress on Sanchez talks: Wenger
"In the previous year , he has made huge progress and I want him to stay here for a long time". It's important that the players are not half in and half out, but completely in".

A rare and elusive white moose has finally been captured on video
In July, Jessica Hemlin photographed a white moose that regularly visits her garden in Munkeda, which is also in western Sweden. He has the aura of someone wearing a flower crown... without being someone who wears a flower crown.

Ant McPartlin reveals how painkiller addiction 'nearly killed him'
The fracture then turned into a 2cm hole in the bone, which meant he was in constant pain while his leg was in a brace. That's what they tell you, 'You're still in recovery'. "I'm still in pain but managing it a lot better".

'Deadpool 2' Stunt Driver Dead After Accident On Vancouver Set
The 2016 Marvel superhero adaptation tells the story of Wade Wilson, a man seeking treatment for his terminal cancer. A crumpled motorcycle was seen laying on its side at the location of the accident near Vancouver's waterfront.

Pep Guardiola: Premier League players £20-£25m more expensive
With time running out, Arsenal needed some sort of miracle, and they got just that from Aaron Ramsey and Olivier Giroud . On his super-sub role, he added: "That's a nice start, but obviously I prefer to be on the pitch".

Trump White House to look into China's trade practices
Pyongyang this week threatened to fire missiles near the US territory of Guam during an exchange of bellicose rhetoric with Trump. Trade Representative to consider investigating China for the theft of U.S. technology and intellectual property.

Sri Lanka and Pakistan to play day/night Test in Dubai
Not only their batsmen, bowlers like R Ashwin and Ravindra Jadeja have run through the opponents batting line-up. People sometimes end up doing too much at practice, and then, maybe, you don't recover for a game.

UNESCO World Heritage Site in China hit by an quake
Among the dead are six tourists and two local residents while the rest have yet to be identified. According to local officials, 45 people have sustained grave and 56 - moderately grave injuries.

Israeli Retaliatory Airstrikes on Hamas Positions in Gaza Injure 4 Palestinians
According to the IDF, the rocket was launched from Gaza and landed in an open area, causing no injuries or damage. From the Gaza strip into Israel a rocket was sacked , reports the Times of Israel, citing the Israeli military.

Beijing taking charge in debate on South China Sea
Previous year his confrontation with a Canadian reporter over China's human-rights record generated Internet memes at home. The two participated in other multilateral meetings in Manila, including one between China and the 10 ASEAN ministers.

Jaguars retain rights to Branden Albert should he play again
It appears Albert has changed his mind once again in a rollercoaster of an offseason that has to leave the Jags wondering. Albert hasn't played a full season since 2011 when he was with Kansas City, who selected him 15th overall in 2008.

Mbete says secret ballot is in best interest of SA
She told journalists that she had a duty to act responsibly when exercising her constitutional powers. The main opposition Democratic Alliance party urged ANC lawmakers to vote Zuma out.

Former Bear Jay Cutler will play football again
It also questions Cutler's $10 million base salary that could have gone toward extending contracts of players now on the roster. Cutler and journeyman backup Matt Moore will battle it out for the starting snaps as long as Tannehill's unavailable.

Prosecutors seek 12 years in jail for Samsung heir
It is alleged he made a large donation in exchange for government support of a merger of two Samsung subsidiaries. Holding back tears, Lee denied the charges in his final statement to the court.