Nationwide CenturyLink internet outage affects Kansas

Century Link service disruptions continue but ‘911 calls are completing,’ company says

A CenturyLink outage that affected 911 emergency services throughout Washington state is being investigated by the federal government after stretching into a second day.

FCC Chairman Ajit Pai called the outage "completely unacceptable, and its breadth and duration are particularly troubling", in a statement Friday. But the company says it does not yet know the extent of service outages.

The Monroe, Louisiana-based telecommunications giant is one of the largest in the United States.

Internet outages affected customers across the country Thursday.

CenturyLink spokeswoman Debra Peterson said the outage is not related to hacking, She declined further comment.

The company tweeted Friday morning it had "discovered some additional technical problems" as it worked on restoring service. It hasn't provided a cause for the problems.

Verizon said it had service interruptions in Albuquerque, New Mexico, and parts of Montana as a result of issues with CenturyLink.

Meanwhile, residents in Washington state received a busy signal when calling 911 on Thursday, according to CBS News, and in Idaho, the outage "caused the temporary shutdown of phone services at the Idaho Department of Correction and the state's Department of Education", according to The Idaho Statesman.

King County spokesman Cameron Satterfield said systems appear to be working again, but they're still being tested to make sure everything is fixed.

Due to sporadic 911 outages in MA, public safety officials recommended individuals looking for emergency help use the 10-digit telephone number of the fire or police departments they wanted to contact.

The Clark County 911 Center later acknowledged the accidental text message in a Twitter post early Friday.

The Boston Police Department said Friday there were 911 outages across MA.

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